Dear Customer, kindly check the below information.

We only deliver to adults, You must be above 18 years old to receive your order. Therefore, please ensure your name is on the order details. Don’t be offended if we ask for ID, it is because you look young 🙂

For Smooth Delivery, please make sure you input your contact number correctly along with country code. If your are visiting UAE, please add your international number with country code, preferably with a WhatsApp number.

Finally, please enter the general area / neighborhood and any additional details of delivery drop off to facilitate our route planning.

Check our full delivery details HERE

If you ordered a device “Mod Type” make sure you add batteries as needed.

Are you sure you have all the accessories needed for your device? Coils? Pods?

If not, check our accessories section, Click Here. Alternatively WhatsApp us for any technical support.

Free delivery for any order above 300 AED.

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Finally, keep an eye on out Utility NFT Launch, you can use it across all Vape Monkey Websites Globally.

Very Important: 215% Vat For Saudi Arabia Shipments

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Billing & Shipping

First Name *

Last Name *

Country *

Emirate / Province *

City *

Type (optional)HomeOffice

National ID (required) (optional)

Street Address *

Apartment, suite, unit etc. *

Phone *

Email address *

Create an account?

Create account password *

Additional information

Order notes (optional)

Your order

Product Subtotal

Mint Gum by Smooth 3000 × 1 د.إ 45.00

Subtotal د.إ 45.00

Shipping	Enter your address to view shipping options.

Total د.إ 45.00

Cash On Delivery

Pay with cash upon delivery.

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Return Policy & Warranty

Customer service is a top priority at Vape Monkey Dubai. Therefore it is important for us to share our return policy & warranty. You may return defective items within 7 days of the received date. As indicated by your tracking information. Our policy covers any manufacturer defective items, dead on arrival items and items that do not appear as listed on the website.

Items damaged by misuse or improper care are not covered by our policy! If you received items that you do not know how to use, please feel free to contact us at info@vapemonkeyuae.com. You can use this for proper care instructions and more in-depth information on your items. We are happy to help. Alternatively, Youtube is a huge resource for anything you need help with

For sanitary reasons and the overall safety of our customers and staff, we DO NOT accept returns of atomizers, clearomizers, cartomizers, bottled liquid, drip tips, batteries, wicks and wire.

Please note that return shipping is not pre-paid, therefore, you will be responsible for the return shipping cost. In addition, return shipping is non-refundable; unless you received the wrong item(s).

Should you receive the wrong item(s) or an item is DOA, a return label will be provided. Please return the merchandise within 7 days from the shipped date to our Returns address after contacting us.

Upon receipt of your return, we will inspect and test your merchandise. If found defective, we will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available. If the merchandise is not available, you will receive a refund for the original form of payment used to make your online purchase. Else If during testing of your merchandise, it is determined that it is fully functional, we reserve the right to return the merchandise or issue a store credit.

Returns must include all items that come with your item, this goes for starter kits and items that come as sets. If still available please include the packaging that your item came in.

All returns are subject to case-by-case exceptions. Please contact us if you are having a problem with your items and we will do our best to help you.

How does Return Policy & Warranty work in Vape Monkey Dubai:

Securely pack your merchandise in a box or envelope of your choice (you may also use the original package if possible). Please include your name, contact information and order number.

Email us on info@vapemonkeyuae.com : We will do our best to arrange to pick up your returned product.

Please allow 10 days from the return shipped date for your account to be credited. And wait for 1-2 billing cycles for the credit to appear on your statement.